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Frequently Asked Questions
Frequently Asked Questions
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Not sure where to start? That's completely normal. Every client begins with a discovery call where we get to know your business, your goals, and where you're feeling stuck. From there we'll recommend the services that make the most sense for where you are right now, no pressure, no overwhelm.
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All services are invoiced monthly and due at the start of each billing cycle. A non-refundable deposit is required to secure your spot before work begins. Payment plans may be available for larger one-time projects like website design, just ask.
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Always. Every piece of content goes through an approval process before it's ever posted. You'll have the opportunity to review, provide feedback, and request revisions so nothing goes live without your sign-off.
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Yes, and you're exactly who we love working with. Emerging small business owners and brand-new entrepreneurs are at the heart of what Dearly does. Starting with a clear strategy and strong foundation makes everything easier down the road — and we're here to help you build it right from the beginning.
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After you're officially booked, you'll receive a welcome guide and onboarding questionnaire so we can get deep into your brand, your goals, and your audience before we ever create a single piece of content. From there, we schedule a kickoff call and get to work.
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Fill out our inquiry form and we'll be in touch within 48 hours to schedule your free discovery call. We can't wait to meet you.